Senior Customer Service Assistant – Clearing (2) – Lusaka
Senior Customer Service Assistant – Clearing (2) – Lusaka
🌟 SENIOR CUSTOMER SERVICE ASSISTANT – CLEARING (2 POSITIONS) 🌟
(Lusaka Location | Banking Operations)
Join Our Team at Bayport Financial Services!
We're seeking detail-oriented banking professionals to join our Clearing Department as Senior Customer Service Assistants. This critical role ensures accurate, compliant, and efficient processing of all clearing transactions while maintaining strict adherence to Zambia Electronic Clearing Rules.
📌 KEY RESPONSIBILITIES:
✔ Process & authorize DDACC/Cheque Clearing transactions and internal vouchers
✔ Validate clearing transactions in banking systems and meet session deadlines
✔ Return unpaid items promptly via internal systems to ZECHL
✔ Perform technical verifications (amounts in words/figures) and threshold callbacks
✔ Reconcile suspense accounts with zero overdue items
✔ Investigate and resolve customer account queries
✔ Ensure compliance with anti-money laundering (AML) regulations
✔ Process YUFIG/YUGIG messages and debit accounts accordingly
✔ Balance daily inward clearing items before EOD
✅ REQUIREMENTS:
📜 Education:
- Grade 12 Certificate (with Mathematics)
- Degree in Banking/Finance or equivalent
💼 Experience & Skills:
- Banking operations experience (clearing knowledge preferred)
- Understanding of Zambia Electronic Clearing Rules
- Tech-savvy – proficient in banking software & MS Office
- Analytical mindset for reconciliation & problem-solving
- Communication & interpersonal skills to collaborate with teams
🏦 WHY JOIN BAYPORT?
✅ Impact critical banking operations in a growing financial institution
✅ Work in a compliance-driven, process-oriented environment
✅ Career growth opportunities in financial services
📩 HOW TO APPLY:
Send your:
- Updated CV
- Certified academic/professional certificates
📧 Email: careers@bayport.co.zm
📅 Deadline: 5th May 2025
✉️ Subject Line: "Application for Senior Customer Service Assistant – Clearing"
Only shortlisted candidates will be contacted.
🔹 Ensure seamless financial transactions – Apply today!
#BankingJobs #ClearingJobs #LusakaCareers #FinanceCareers